All of us are virtually affected by the COVID-19 pandemic. Things that grew suddenly and involuntarily include wearing masks, social distancing, restrictions on traveling, stopping public transports, etc. At the same time, people sped up the adoption of some behavior on social media, such as depending on digital marketing services, digital banking, online shopping, and more.
Since people’s physical movements are restricted, they shift to the virtual world at an increased rate and depend on new influences. All in all, the pandemic is changing how we travel, work, purchase, communicate, and more. But do you know which new user behaviors will possibly remain permanently? Read this blog to learn 5 key social media user behavioral changes after pandemic!
1. Social Engagement and Online Hanging Out
Hanging out with friends on social media has become a popular trend these days. People want to interact with others and they want to hang out with their loved ones and pals from the comfort of their houses by using technology and digital tools. You may already have heard about Netflix Party, right? Yes, the use of this service has replaced going out to the movies.
For work and leisure purposes, users are primarily using the zoom video call service. WhatsApp currently brought its update to add almost 8 persons on a video call.
2. Worldwide Digital Adoption and Acceptance
We know many people opt for social media marketing services in India. After the pandemic, now many users are joining social platforms and indulging in the technology and tools around them. COVID-19 has brought them on board with the concept of trying new things out and doing something good through social media.
3. Contending Fake News on Social Media
Before the pandemic, people had no or less consideration regarding fake news updates on social platforms. It was always a time pass moment that people used to forget. Nevertheless, after the COVID-19 pandemic, a new wave of digital media consumption has made people more sensitive to the way they notice news updates. Instead of following simply any news piece floating over social media, now users are only open to accepting verified news. The worldwide lockdown has certainly helped them recognize the risks posed by fake information and why they should not fall for it.
4. Increase of Online Communities
Communities have been popular over social media before the pandemic. When people were forced to stay home during the pandemic, they joined many online communities to reduce their anxiety levels. In fact, many communities came up at that time to support people. This has strengthened the presence of online communities more.
A study report says that Facebook has witnessed many COVID-19 support groups that have more than a million members. Users are also becoming members of different digital communities that help them stay safe by providing sufficient engagement through live chat or other ways of communications.
5. Increase in Value-Based Purchasing
We can see noteworthy changes in social media users’ online purchasing behavior. According to global surveys, consumers from different regions are moving more to value-based shopping, which gives importance to getting the utmost value for the customers for the money invested. After the pandemic, people have concentrated on essentials and lowered unnecessary money spending.
Social media users are in fact buying from different platforms like Facebook and Instagram. A desire to support online community stores has reduced their love for locals. Now users are shopping from the comfort of their house and getting products delivered to their doorstep.
The online environment has transformed and people’s social media consumption patterns and habits have also changed. Small brands are trying to grow and respond as fast as possible to social media users. The new normal has come up with a huge change in user behavior that impacts businesses, influencers, and brands forever.
If you are also a small brand that needs to evolve socially with the help of an SMO agency, do contact us. Finessse Interactive Solutions will be happy to help!